Terms of Service

Last updated: May 18, 2026

These Terms of Service (the "Terms") govern your access to and use of the vayo.id digital business card service ("Service"), including the vayo.id mobile application, the vayo.id website at https://vayo.id, the underlying APIs, and any related content (collectively, the "Service"). The Service is provided by VayoMed, Inc., a Delaware corporation with offices at 251 Little Falls Drive, Wilmington, DE 19808 ("Vayo," "we," "our," or "us").

By creating an account, downloading the application, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

Plain-English summary (not a substitute for the Terms): vayo.id lets you create digital business cards and save contacts. You own what you put in. We use third-party providers (listed in our Privacy Policy) to make the Service run. The Service is provided "as is" and our liability is limited.

1. Eligibility

You must be at least 16 years old (or the age of digital consent in your jurisdiction, whichever is higher) to use the Service. By using the Service, you represent that you meet this requirement and that you have the legal authority to enter into these Terms.

2. Your Account

You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You agree to notify us immediately at the contact address below if you suspect unauthorized access. We use Clerk Inc. to authenticate accounts; your use of authentication features is also subject to Clerk's terms.

You agree to provide accurate, current, and complete information when creating your account and to keep it up to date.

3. Your Content

"Your Content" means everything you submit through the Service, including your digital card profile, uploaded images (headshot, logo, cover photo), contacts you save or scan, notes, tags, and any other material you provide.

You own Your Content. You grant Vayo a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (only as needed to operate the Service — for example, image resizing, format conversion, and search indexing), display, and transmit Your Content for the sole purpose of providing and improving the Service to you. This license terminates when you delete the relevant content or close your account, except where retention is required by law or where backups remain for a reasonable period (see our Privacy Policy).

You represent that you have the necessary rights to Your Content and that Your Content does not violate any third-party rights or applicable law. You are responsible for any contact information you save about other individuals; you should have a lawful basis for processing their data and you must honor their requests under applicable privacy laws.

4. AI-Assisted Card Parsing and Scan Image Storage

The Service uses on-device text recognition combined with a cloud-based large language model ("LLM") to parse business cards into structured contact data. Only the recognized text is sent to the LLM provider (currently Anthropic and, as a fallback, OpenAI) for structured extraction — the scan image itself is not sent to the LLM. The cropped scan image is, however, uploaded to and stored on our blob storage hosted on Vercel (Vercel Blob) so you can view the original card later from the contact's detail view. You can delete a scan image at any time. See our Privacy Policy for full details on what is collected, how it is processed, and how to exercise your data rights.

LLM output is probabilistic and may contain errors. You are responsible for reviewing and editing parsed fields before saving. Vayo makes no warranty that the LLM output will be accurate or complete.

5. Acceptable Use

You agree not to:

1. Use the Service for any unlawful purpose or in violation of any law applicable to you;
2. Upload or transmit any content that is defamatory, obscene, harassing, infringing, fraudulent, or otherwise harmful;
3. Attempt to interfere with, disrupt, reverse-engineer, decompile, or gain unauthorized access to the Service or any related systems;
4. Use the Service to scrape, mine, harvest, or otherwise collect data about third parties without their consent;
5. Use the Service to send unsolicited commercial communications;
6. Resell or commercially exploit the Service or any portion of it without our prior written consent;
7. Use automated means (bots, crawlers, scripts) to access the Service except via APIs we publicly document;
8. Upload malware, viruses, or any code designed to disrupt or compromise the Service.

We may suspend or terminate accounts that violate these rules.

6. Fees

The Service is currently provided free of charge. We may introduce paid plans in the future; if we do, we will give you reasonable advance notice and the opportunity to decline before any charge is incurred. Continued use of paid features after a price change indicates your acceptance of the new price.

7. Third-Party Services

The Service uses third-party providers to function, including:

• Clerk Inc. — account authentication and identity management;
• Anthropic, PBC and OpenAI, OPCO LLC — cloud-based language models used to structure recognized card text;
• Vercel Inc. — application hosting and blob storage for images you upload;
• Neon Inc. — managed Postgres database;
• PostHog Inc. — product analytics;
• Sentry / Functional Software, Inc. — error monitoring;
• Apple Inc. and Google LLC — mobile app distribution.

Your use of the Service is also subject to these providers' terms where applicable. We are not responsible for third-party services that we do not directly control.

8. Intellectual Property

Other than Your Content, the Service — including the vayo.id name, logo, website, application, and underlying software — is owned by Vayo or our licensors and is protected by intellectual property laws. We grant you a personal, non-transferable, non-exclusive, revocable license to use the Service for its intended purpose. No other rights are granted.

9. Feedback

If you send us suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you.

10. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to access the Service ends; provisions of these Terms that by their nature should survive termination (including Sections 3, 8, 11–15) will survive.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AVAILABILITY. Vayo does not warrant that the Service will be uninterrupted, secure, accurate, error-free, or free of viruses or other harmful components.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VAYO OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

VAYO'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO VAYO FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you in full.

13. Indemnification

You agree to indemnify, defend, and hold harmless Vayo and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any applicable law or any third-party right.

14. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict of laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Service is the state or federal courts located in New Castle County, Delaware, and you consent to personal jurisdiction in those courts.

15. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will notify you in-app, by email, or by updating the "Last updated" date at the top of these Terms with reasonable advance notice. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service.

16. Miscellaneous

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Vayo regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

If you have questions about these Terms, contact us at:

VayoMed, Inc. 251 Little Falls Drive Wilmington, DE 19808, U.S.A. legal@vayo.id